|As you are aware, the Irish Government has introduced unprecedented measures effective until at least March 29th in order to protect the safety of all amid the current outbreak of coronavirus COVID-19. Within these measures, the government has advised that individuals where possible should work from home.
Construction Information Services (CIS) is taking this advice and we have implemented our business continuity plans to ensure we can continue to service our Customers. The safety and wellbeing of all our stakeholders, including staff, clients and third parties, is our main priority and we are following all World Health Organisation and government guidelines at this time to minimise any health risk to our staff and clients.
The CIS teams, here in Sandyford and in Banbridge remain committed to our Customers and to delivery of the service excellence you expect and deserve.
A planned approach
As a service-focussed firm, we have the systems and flexibility to continue to meet your business needs, especially in challenging times like these. In all cases, we are following our business continuity plan, supported by guidance from the Departments of Public Health and the Government.
We have the systems, technology and effective work practices to enable our staff to work remotely and continue to deliver a high-quality service for our Customers. We have a core management team working from our offices and will continue to operate our office phone lines on 01-2999200 or 0044 28 40648110 . If you have any queries or concerns, please call or email me directly.
We are monitoring events closely as they unfold, adapting our operations as required and will remain in contact with you. Specific to this unprecedented event, we have already undertaken a number of important steps, which we outline below:
- The capability for staff to work from home;
- Staff can engage with Customers by telephone or Skype wherever possible;
- Daily cleaning regimes in both offices have been increased for common touch points, such as office entrances.
Our team are available to support you and your business.
Stay safe and keep well.